1. Information We Collect
At Jorvelan (“we”, “us”, or “our”), we take your privacy seriously. When you use our website at https://Jorvelan.online or request a solar proposal, we may collect the following categories of information:
- Contact Information: Full name, email address, and project inquiries submitted through our online portal.
- Property & Energy Data: Approximate roof dimension, building style, electric utility provider, and historical monthly kilowatt-hour (kWh) billing figures.
- Technical System Telemetry: When connected to our cloud-integrated inverters, production yield (kW), battery charge states, and system fault alerts.
- Usage Data: Browser user-agent, IP address, referral URLs, and interactions with our interactive savings calculators.
2. How We Use Your Information
We process collected data for the following explicit operational and contractual purposes:
- To conduct satellite irradiance calculations and provide preliminary engineering blueprints.
- To submit municipal permitting applications and utility interconnection filings (Permission to Operate / PTO).
- To service maintenance appointments, dispatch drone inspection technicians, and process warranty claims.
- To distribute quarterly clean tech briefings and regulatory tax incentive advisories (you may opt out at any time).
3. Data Protection & Security Standards
We employ industry-standard TLS 1.3 encryption for all data transmitted through Jorvelan.online. Systems containing personal identifiable information (PII) are stored within SOC-2 Type II certified cloud environments with restricted role-based access controls.
4. Disclosure to Third Parties
Jorvelan does not sell, rent, or trade your personal data. We disclose information strictly to certified installation partners, structural engineering contractors, municipal permit departments, and utility operators necessary to complete your solar commissioning.
5. Your Privacy Rights
Depending on your jurisdiction, you possess the right to request access to, correction of, or permanent erasure of your personal records. To exercise these rights, submit a written inquiry to [email protected].
6. Contact the Data Protection Officer
For questions regarding this policy or our telemetry handling practices, reach us at:
Jorvelan Data Privacy Office
Email: [email protected]
Website: Jorvelan.online